Communicating well as a leader in the workplace takes more than simply giving orders. Rather than speaking without listening, supervisors that win the trust of associates learn to treat dialogue as an ingredient for positive results. Good leaders realize that failing to respect coworkers opinions and input fosters a productivity-stalling atmosphere of alienation and stress.
No one wants to feel invalidated, especially in a professional setting, where efficiency and cooperation are key to tackling the complex tasks involved in producing a valuable product. To build rapport and reap the benefits of a conversation gone right, leaders practice these vital habits for effective communication.
Stay brief and clear
A good way to ensure words aren’t wasted is to have an objective in mind before initiating communication. Know ahead of time what you’re hoping to achieve, and you’ll be able to direct the flow of conversation toward a specific endpoint. Keep messages simple, short and direct, avoid emotional reactions, and maintain objectivity when considering what you’re about to say, and those on the receiving end will naturally be more receptive.
Make a strong case
When making complicated or challenging requests as a leader, it’s important that your reasoning is understood; succeed in this, and workers will be equipped to facilitate the specifics what is being asked. In addition, taking the time to offer a rationale proves to employees that you respect their talents and capabilities enough to explain exactly why, and how, they should be put to use. If subordinates have questions, consider their goals and purpose for asking, and answer in a way that you would be satisfied with if you were in their position.
Be receptive
As a leader, lending a compassionate ear to employees can broaden the pathway to understanding, trust, and better cooperation. Remain open to the feelings of others, and they, in turn, will feel comfortable sharing their thoughts. Conflicts are bound to spring up in the process of collaboration, and resolving them fully is impossible unless those involved feel secure enough to reveal the depths of their issues. Leaders that earn a track record of negotiating in a way that considers all standpoints for a mutually beneficial resolution prove their willingness to engage on a meaningful level.
Leaders who hone their communications skills gain an invaluable edge that applies to nearly every facet of management. From conducting negotiations to working effectively with a team, supervisors need only keep in mind the basics of effective messaging to build strong relationships, cultivate team morale and boost the bottom line.